18 | GUARANTEES
The Geopietra® warranty is limited to the original purchaser and cannot be transferred to a subsequent owner. The supplier will replace faulty items at no charge.
The Geopietra® does not cover damage caused by:
- Subsidence in constructions or other wall movements;
- Contact with chemical products or paints;
- Discolouration caused by air pollutants;
- Dirt or oxidisation.
The Geopietra® warranty covers product manufacturing defects. It does not cover labour costs for removing and replacing faulty products.
The warranty will be rendered invalid and retailers will not be liable for problems that arise in the case where the user does not follow the installation instructions and recommendations outlined in the Technical Manual provided with each supply (or available for download at www.geopietra.com), and does not use use the Geocoll® and GeoBi products recommended by Geopietra® srl.
Geopietra® ensures the Murogeopietra laying method on an ETAG 004-certified exterior wall thermal insulation system using EPS, rockwool and cork panels.